Frequently Asked Questions
SoulAdvisor has four main areas we focus on: a global collective, booking platform for wellness practitioners, our SoulAdvisor Business Academy and a ‘not for profit’ foundation to advance education and promote an awareness of complementary medicine and its benefits in treating health issues for the public benefit.
- Purpose-driven, global collective of trusted complementary health practitioners and healers who have joined together to support people on their wellness journey, and by doing so creating a happier, healthier planet.
- Through our global booking platform practitioners will be able to connect with health conscious clients anywhere in the world, share their message around wellness, while having the capability to receive bookings and payments directly for the services they provide.
- Education and creating a legacy for future generations. In addition, SoulAdvisor has set up a ‘not for profit’ foundation, SoulAdvisor Foundation Limited to advance education and promote an awareness of complementary medicine and its benefits in treating health issues for the public benefit.
SoulAdvisor’s purpose is to seamlessly connect Traditional and Complementay Medicine (T&CM) practitioners from all over the globe with health conscious clients seeking their services, and to provide support and care to our skilled practitioners to ensure they can do their healing work with ease.
Through our considered vetting process, ongoing review system and educational content, we aim to become a trusted resource for your overall wellbeing.
We have undertaken extensive research with T&CM practitioners and consumers to ensure that we deliver to our brand promise. Currently, we are in a fast period of growth as we continue our process of selecting and registering practitioners from all over the world.
After a nomadic childhood as a result of fleeing the Khmer Rouge for Sydney, Australia, and later returning to her country of Cambodia, Elain Younn has always found personal healing through various wellness modalities.
Now a practitioner herself, Elain felt compelled to create an easier way to connect people to practitioners, whether from around the corner or around the world.
Listen to her story
Since Elain’s initial vision of SoulAdvisor in 2015, she has handpicked an international team of qualified experts in their field to build on the vision of global wellness, and to bring their skills, expertise and insights into the offering.
The SoulAdvisor core team consists of:
Elain Younn (CEO & Founder)
Deborah Shepherd (CEO - Australia and New Zealand)
Katrina Savell (CMCO - Australia and New Zealand)
Cate Peterson ( Strategic Relationship Manager)
Ali McGrath (People and Culture)
Niki Michelak ( Digital Marketing and Social Media)
Clara Teo ( Content/Editing)
Siina McCallum (Practitioner Relationship Officer)
Lauren Howe ( Practitioner Relationship Officer)
Kasey Signall ( Business Support)
Anastasia Giovanoglou ( Accounts and Booking Keeping)
Phallin Hor (IT Project Manager)
Annie Hin (Visual Branding and Design)
With many others joining the team through the various stages of design, development and implementation. We anticipate as SoulAdvisor grows and expands further opportunities will open up, for others to bring their skills and expertise into this global community.
Our intention is to be a trusted global resource in all areas of wellness.
When deciding to become part of the SoulAdvisor community our wellness practitioners are asked to step through our selection criteria and vetting process. This is our first step to ensure our practitioners are qualified to do what they are promoting and ensure your needs are met.
To continue to ensure you receive a great customer experience, we encourage you to provide your reviews and welcome any feedback & suggestions.
If you have any other concerns, feel free to contact us.
SoulAdvisor Foundation Limited is a non-goverment (NGO), ‘not for profit’ global organisation who's purpose is to advance health and education by unifying everyone who is passionate about complementary health, and proactively promoting an awareness of complementary medicine and its benefits in treating health issues for the public benefit.
As a NGO, the objects of its SoulAdvisor Foundation's constitution binds and influences all decisions made by the appointed Directors, these include: to provide educational content both digitally and through various mediums, invite thought leaders and healers on a global scale to share ideas, host events and seminars to explore the benefits of complementary health, to conduct and publish scientific, independent research on the effectiveness of different complementary therapies and to financially support & resource projects that would expand our collective knowledge of wellness
SoulAdvisor Foundation Limited has been structured to ensure 100% funds raised will be allocated to these objectives, while covering operational costs and ensuring a legacy remains to continue expanding an awareness of complementary health for future generations.
To become involved, you first need to register.
Once we have your details, we will go through a series of steps to qualify and vett your practice against our SoulAdvisor standards.
It is important to ensure you have adequate qualifications, insurances and the ability to deliver your service in a professional manner in order to be part of our Global Collective.
Please read our vetting criteria and process to understand the steps involved.
Right now it costs nothing to register*. As a member, you'll receive the best-in-market support to fulfil your purpose and grow your business as part of our global network of like-minded, qualified T&CM practitioners.
*Once our booking system goes live (anticipated in early 2021), you will be asked to nominate your preferred payment method. This will enable you to receive bookings, and payments will be covered through a commission rate of 20% for an initial booking, and 8% for subsequent bookings for the same client (i.e percentage rate)
If you nominate to use the percentage rate, this will not be charged until you receive a confirmed booking. To enable this booking functionality you will be required to allocate your available times and different types of services. Once an appointment is made, all payments will be processed through a nominated third party payment provider i.e. Stripe, to your bank account. Please note, Paypal will be joining us shortly.
If you prefer a set price, the option to pay our annual membership of $375 per annum will be available from 1 July 2021.
More details are outlined in our Terms and Conditions.
We understand that protecting your Personal Information is important and we are committed to ensuring that the Personal Information that we collect is secure.
Once your profile has been approved on SoulAdvisor, your personal identification document (for example, your drivers licence or passport) are permanently deleted. Your qualifications, insurance, professional memberships and any other relevant information in support of your approved modalities remain on a private and secure server.
In order to prevent unauthorised access or disclosure, we have put in place a number of physical, electronic and managerial procedures to safeguard and secure your Personal Information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The Personal Information that we collect is stored with reputable and secure cloud hosting and cloud service providers.
Selection as a Purpose Ambassador is a unique opportunity to support our purpose of being a global facilitator of health and wellness though access, education and advancement of Traditional and Complementary Medicine (T&CM)
If you have a passion for our industry and want to play a proactive role, check out how to become a Pupose Ambassador
The best way to connect, and ensure we can keep you up to date with progress is to register your interest
You can also keep in touch with our social platforms –
SoulAdvisor has been set up to support a vision of global wellness, our tagline “Nourish Your Soul. Heal Our World” influences where we decide to put our collective energy.
We have many things already planned in the pipeline to meet this global vision however we are also open to feedback and suggestion from our community, and welcome your input via our contact page
Our dedicated content area named “Your Sanctuary” houses different types of content, including blogs. We will also be launching a print version of this “Your Sanctuary, The Magazine” in 2020 with further guest contributor opportunities.
We invite members of our community and beyond to contribute to ‘Your Sanctuary’ with original written submissions to be featured on the SoulAdvisor website including a story or experience that may help inspire and enrich the lives of others.
We encourage content that is informative but accessible, easy to read and engaging to our readers to facilitate commentary and shares online.
For more information, here are our Editorial Guidelines