Help Centre
What is a discovery call and why are they important?
A discovery call is a one-off, free 15-minute session between a SoulAdvisor practitioner and a consumer who is considering booking a treatment with you. This is an opportunity to connect with a potential client and ensure your offering connects with their wellness concerns.
This service allows the consumer to ask questions, learn more about your expertise, and establish a relationship. If you both feel comfortable that you are a good fit, the consumer can move forward by booking a treatment with you.
Not only is SoulAdvisor the only booking platform in Australia that offers discovery calls, but if a consumer does not book with you following an initial discovery call, SoulAdvisor will pay you, ensuring your time is always valued*.
To date, 85% of discovery calls convert to a first booking with a new client.
*please speak to your practitioner relationship officer about rebates through our discovery call program